Terms of service

Terms of Service

Last updated: 5th October, 2025
Business Name: Maison Ritzy
Business Address: 4 A Banzelt, Roodt-sur-Syre, Luxembourg
Email: contact.maisonritzy@gmail.com

1. Acceptance of Terms

By accessing or using Maison Ritzy, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our website.

2. Products & Services

We sell made-to-order art prints, original artworks, and decorative home items.
Product images are for reference; actual colors may vary slightly due to display screens and production processes.

3. Order Acceptance & Pricing

All orders are subject to availability. Prices and shipping fees may change without notice.
Taxes, import duties, and customs fees may apply depending on the destination country.

4. Payment & Billing

We accept payments through Stripe, and other integrated payment gateways.
Payment is collected at checkout. All transactions are secure and handled by our payment providers.

5. Shipping & Delivery

Please refer to our Shipping Policy for estimated processing times, delivery estimates, and shipping charges.

6. Refunds & Returns

Please refer to our Refund Policy. All items are made to order, and returns are only accepted for damaged or defective items.

7. Intellectual Property

All content on this website, including text, images, and artworks, is owned or licensed by The Ritzy Group.
Unauthorized copying, distribution, or reproduction of any content is strictly prohibited.

8. Limitation of Liability

The Ritzy Group is not liable for any indirect, incidental, or consequential damages, including but not limited to delays in shipping, display variations, or loss of digital content.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of Luxembourg. Any disputes arising from use of this website will be handled under Luxembourg law.

10. Changes to Terms of Service

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.